Activating RACQ CQ Rescue

On Scene requests usually originate from ground emergency personnel or individuals calling the '000' network. In the event of a patient sustaining illness or trauma in which transport to a tertiary level emergency care facility or Trauma Centre is warranted, on scene medical and emergency crews can request the helicopter and its onboard medical team.

The helicopter is then dispatched to the scene in order to provide advanced care and rapid transport of the patient.

Landing area safety and security is of utmost importance during helicopter operations at various sites whether they be official helipads in open fields, roads or ovals. To facilitate medical transport of patients, RACQ CQ Rescue works in conjunction with the Queensland Ambulance Service, Queensland Fire & Rescue and Queensland Police and together, they have developed a set of safety guidelines to help crews establish emergency landing sites.

In addition to designated helipads, the helicopter may land at undesignated helipads. In the event of an undesignated landing situation, communication must exist between RACQ CQ Rescue and ground personnel in order to identify the landing zone and clear the area of obstructions. RACQ CQ Rescue will normally establish communication with Ambulance, Police or Fire Service crews to ensure they are on site for the landing. Roads and open field landings are common.